We’re thrilled to introduce a major improvement to your Swapcard experience! The "My Event" and "My Favorites" pages are now seamlessly integrated into your profile page, offering a more intuitive and streamlined navigation.

This update creates a single, centralized hub for managing both your personal information and event or community details. No more switching between pages; everything you need is now in one place. Whether you're updating your profile, checking your registered events, or exploring event schedules, you can now access it all from one unified location.

From your profile page, you can now:

• View your schedule, including sessions and meetings
• Access your saved contacts
• Browse bookmarks for exhibitors, saved items, and videos

We’ve also revamped the look of the profile page to make it cleaner, more modern, and easier to navigate. This fresh design ensures a visually appealing and user-friendly experience as you manage your event activities and personal details.

These features will dynamically adapt to your current event or community context, ensuring a personalized and relevant experience every time.

As part of this improvement, it will no longer be possible to create new "My Event" or "My Community" pages for future events once this update is released. To avoid redundancy within your event app, we strongly encourage organizers who have already created a "My Event" or "My Community" page to remove it. That said, existing pages will remain accessible until the end of 2025, after which they will be fully deprecated.

Our goal is to make your experience on Swapcard as efficient and user-friendly as possible. By combining the "My Event" and "My Favorites" pages with your profile, we’ve simplified workflows and reduced unnecessary clicks. This means you’ll spend less time navigating and more time engaging with what matters most: connecting with people, exploring sessions, bookmarks, and getting the most out of your events.

We’re continuously listening to your feedback to improve the platform. This revamp is just one of many enhancements we’re rolling out to make Swapcard the ultimate event experience.

Stay tuned for more updates, and as always, we’d love to hear your thoughts as you explore the new centralized profile page!

📖 Have more questions? Our Help Center article has the answers – click here.

First version of the Exhibitor Marketplace is coming soon! This new feature will empower event organizers to resell Swapcard Exhibitor premium features such as Lead Capture and Lead Qualification directly to their exhibitors.

With this first version, organizers will soon be able to unlock new revenue streams while helping exhibitors boost their performance with powerful, event-enhancing tools.

With Exhibitor Marketplace V1, organizers can:

• Connect a Stripe account securely via Studio
• Launch a marketplace for their event, accessible directly from the Exhibitor Center
• Enable pre-created Swapcard extras for resale, with control over pricing, visibility, and permissions
• Create and publish custom extras
• Track sales and commissions from a dedicated dashboard

For example, organizers can resell Lead Capture, one of Swapcard’s most popular extras, which allows exhibitors to scan badges, collect leads and export contact details after the event.

Exhibitors pay securely via Stripe, and commissions are automatically routed to the organizer’s connected Stripe account.

🧩 A Seamless Experience for Exhibitors

On the Exhibitor Center side, the experience is simple and intuitive:

• Available extras are displayed on a dedicated "Boost your ROI" page
• A promotional banner on the homepage highlights what's available
• Each extra includes a name, price, and brief description
• Once the extra is purchased, it automatically enables the related permissions for the Exhibitor

New update to the Homepage Builder: Section Visibility Control!
This feature empowers organizers to fully tailor the homepage experience by defining exactly who sees what based on groups created in Studio and device types.

🧩 What’s New?

With this release, organizers can now:

• Manage group-specific visibility for each section on the homepage.
• Control whether a section is shown or hidden on desktop and/or mobile.
• Preview the homepage as a specific group to test visibility configurations.

We are introducing a powerful new feature designed to supercharge your events: Hosted Buyer Meetings!

Whether you’re running a Hosted Buyer event or aiming to deliver premium meeting services to your top exhibitors, this new capability makes it easier than ever to deliver curated, high-value meetings between buyers and sellers—all with measurable ROI and enhanced engagement for everyone involved.

This new Hosted Buyer feature is all about making your event more efficient, engaging, and results-driven. With a smart, homemade matching engine at its core, it automatically creates 1-on-1 meetings tailored to your rules—ensuring that the right people connect at the right time. You have complete control over the setup, from time slots and meeting locations to selection rules, filters, and participant profile fields, allowing you to fully customize the experience to suit your event’s needs. The participant journey is seamless too—they can easily indicate who they must meet, would like to meet, or prefer not to meet, making the matchmaking process intuitive and personalized. This curated approach not only boosts engagement and attendance but also leads to more meaningful interactions. And when the event wraps up, you’ll have access to clear, actionable insights so you can measure ROI, track which meetings actually took place, and ensure your stakeholders saw real value.

🛠️ How It Works

1. Set It Up in the Studio
   Head to your Studio and configure your Hosted Buyer settings:

   • Define participant groups (e.g., buyers and sellers)
   • Choose a name, icon, and filters for the meeting page
   • Select profile fields and group matching rules
   • Set the number of meetings per participant and how many selections they're allowed
   • Schedule your selection window (start/end dates)
   • Pick available time slots and meeting location

2. Participants Make Their Selections
   When the selection phase begins, participants receive an email with a link to their selection page. They can classify others into:

   • Must meet: absolutely want to meet
   • Nice to meet: would like to meet
   • Exclude: prefer not to meet
   • You decide how many choices each participant can make—and when.

3. Generate & Review Draft Meetings
   Once the selection window closes, you can review all selections and generate draft meetings—these aren’t visible to participants yet. You can:

   • Edit meeting details (time, location, status)
   • Delete or reassign meetings
   • Ensure everything looks perfect

4. Publish & Go Live
   Confirm the meetings, and voilà! They appear directly in each participant’s schedule. From there, they can:

   • Join
   • Reschedule
   • Decline
   • Or add extra participants
5. Measure Success
   After the event, track which meetings actually took place to ensure your stakeholders got the value they expected.

This feature is your new secret weapon for high-impact events. Whether you're running buyer-seller meetups, investor pitches, or curated networking sessions, Hosted Buyer Meetings will help you create smarter connections, happier attendees and exhibitors, and more successful events.

👉 Interested in this feature? Leave your email here! 

Start building your Hosted Buyer experience today in the Studio – and watch the magic happen! ✨ 

You can now print double-sided badges in the Swapcard Go 4x12 folded format with mirrored content — making badges easier to read and more professional-looking when worn.

Why Enable Mirrored Badges?

Improved Visibility
When attendees wear folded badges, one side often flips backward. With mirrored printing, names, companies, and roles stay visible from both sides, ensuring smoother networking and recognition.

Better attendee Experience
No more awkward badge flipping — attendees can focus on connections instead of constantly adjusting their badges.

Printer-Friendly
Mirrored badges work seamlessly with standard double-sided printers and foldable badge paper — no special tools or layouts needed

Consistency at Scale
This feature ensures uniform badge formatting without requiring manual design work or extra steps during production.

How to Use It

1. Go to your event’s badge format settings in Studio.
2. Select Swapcard Go 4x12 Folded.
3. Toggle the setting for “Enable Mirrored Printing”.
4. Generate and download the badge PDF.

How It Works

When you choose the Swapcard Go 4x12 Folded badge format, you’ll see a new option in Studio to "Enable Mirrored Printing (Double-Sided)".

If Mirrored Printing is Enabled:

• The generated PDF will include the same badge content on both halves of the page.
• The bottom half will be rotated 180 degrees, so it's correctly oriented when folded.
• Once printed and folded, both front and back sides of the badge will look identical.

If Disabled:

• The PDF will show the badge content on the top half only.
• The bottom half remains unaltered (empty).

Visual Output

The final badge PDF will include:

• Top Panel: Standard front-facing badge
• Bottom Panel: Same content, rotated for correct display when folded

You can now add a fully customizable FAQ section to your event Home page using the Page Builder. This new section type helps organizers address common attendee and exhibitor questions upfront, reducing repetitive inquiries and making event information more accessible.

Why it matters

The FAQ section empowers organizers to improve the attendee experience by proactively answering frequent questions right on the Home page. It's an ideal way to reduce support overhead and make event details easier to find.

Key Capabilities

🧩 Add it like any other section
Simply select the "FAQ" block from the Page Builder’s section options. It appears on your page immediately, ready to be edited.

📌 Starts with popular questions
To help you get started, the FAQ is pre-filled with commonly asked attendee during events questions, such as:

• “I can't find or access my ticket”
• “How do I connect to Wi-Fi?”
• “Will sessions be available on-demand?”

✏️ Full content control
You can edit, reorder, delete, or add new questions directly from the side panel. Each question includes a title and a detailed answer field. Updates are instantly reflected in the preview. And you can provide translations in more than 35 languages.

🧲 Dynamic content based on your event setup
If you’ve entered a support email in Studio, a helpful default question will appear: Still have questions about the event? Contact us at {{email}}

🔁 Share with Swapcard support
Enable the “Share my FAQ content with Swapcard” option to help our support team better assist your attendees. 

This addition builds on the new Home page builder released earlier, and is a great reason to start using it if you haven’t yet. It's an easy win for clarity, support efficiency, and attendee satisfaction. 🚀

Creating a seamless registration experience just got easier. Our latest updates to the registration form builder and custom field creation are designed with you in mind. Here’s what’s new:

New Form Creation Landing Page

If you haven't set up a form yet, you’ll now see a dedicated landing page with:

• A quick explanation of the form feature
• A “Set up form” button
• A Help Center link for guidance
• A banner to enable Swapcard Registration if needed
  
  

Smarter Field Management

Fields are now organized into:

• Basic Fields – Must-haves for registration
• Custom Fields – Suggested or user-created options

You can now convert suggested fields to custom ones with a simple label prompt

Add Multiple Fields at Once

Select several fields at the same time:

• Selected fields are greyed out with checkmarks
• Click “Create Form” to add them all instantly
  
  

Better Form Editing Experience

• First & Last Name appear on the same line
• Fixed side panel with draggable fields
• Improved drag previews for better visual editing
• Create custom fields directly from the form editor
  
  

Clear Field & Section Selection

Easily see which field or section you're editing with new visual highlights.

These updates are designed to save you time, reduce clicks, and give you more control. Happy form building!

A brand new design for the AI recommendations feature on Web is released. Our team has been working to enhance your user experience and we believe this new design will do just that.

The new design for the AI recommendations feature brings a fresh and up-to-date UI that is not only visually appealing but also provides clear and easily visible information. We understand that time is of the essence for our users, and with this new design, you can quickly find relevant recommendations that will help you make the most out of your Swapcard experience.

As a reminder, the AI recommendations feature includes carousels, making it easier for you to browse through the suggested content. This will save you time and effort in finding the right sessions, exhibitors, and attendees that match your interests. Additionally, we also have the My AI Recommendations page where you can view all your personalized recommendations at once. This further enhances your networking and learning opportunities.

To enhance the badge design process and ensure seamless printing with Swapcard GO! printers, we are introducing default badge sizes in Studio. These predefined sizes will help prevent formatting issues and make sure your badges are fully optimized for Swapcard GO! box and printers.

When designing badges in Studio, you will now see the following added formats:

1. Swapcard GO (4 x 6 in)
   A standard 4x6 inch badge format designed for optimal printing.
2. Folded Swapcard GO (4 x 12 in)
   A 4x6 inch badge with an additional blank 4x6 inch section below it.
3. Label (4 x 3 in)
   A classic 4x3 inch label-sized badge suitable for quick-print needs or smaller display areas.

Why This Update?

• Prevent Sizing Issues: By using the default formats, you can avoid designing badges that may not print correctly with Swapcard GO! printers.
• Streamlined Experience: Standardized sizes mean a smoother setup process and a hassle-free experience for event organizers.
• Optimized for Events: These formats ensure badges are compatible with the typical printing equipment used at Swapcard-powered events.

What You Need to Do

When creating badges in Studio, simply select one of the new default sizes to ensure compatibility. No additional configuration is needed!

This update is designed to make your badge printing experience easier and more reliable. Happy designing!

You can now resend registration confirmation emails on demand - either to individual attendees or in bulk, directly from your event dashboard.

Resend Confirmation Emails Individually

• Where to Find It:
  Within any registered user’s registration record.

• How It Works:

  • A new "Send Confirmation Email" button will appear.
  • This option is only available if the attendee's status is "Registered".
  • Clicking the button will prompt a confirmation dialog before proceeding.
  • Upon confirmation, the email is resent, and a success or failure message will be displayed.
    
    

2. Bulk Resend Confirmation Emails

Reaching out to multiple attendees at once has never been easier.

• Where to Find It:
  In the People list view, when filtered by Status: Registered.

• How It Works:

  • Select multiple attendees using the checkboxes.
  • A "Resend Confirmation Email" button will appear in the bulk action toolbar.
  • The button is only active when at least one registered attendee is selected.
  • A confirmation dialog will show how many emails will be sent.
  • After sending, you’ll see a summary notification indicating how many emails were sent successfully or if any failed.
    
    

Missed, lost, or undelivered emails are no longer a problem. This feature helps you keep attendees informed while reducing support requests and boosting engagement.