You can now decide how taxes are applied to ticket prices, giving you greater flexibility to match local requirements and attendee expectations.

What’s New
Event organizers can configure ticket pricing in two ways:

• Tax-exclusive: Taxes are added on top of the ticket price.
  → Example: A $100 ticket + 10% tax = $110 total.
• Tax-inclusive: Taxes are already built into the ticket price.
  → Example: A $100 ticket (tax included) = $90.91 + $9.09 tax.

This update gives you full control over how ticket prices are displayed and charged, depending on your event’s location and compliance needs.

Default Setting
By default, ticket pricing remains tax-exclusive (taxes are not included in the displayed ticket price).

By default, the setting is set on tax-exclusive, meaning that taxes are not included in the ticket price.

Until now, organizers could see Exhibitors across their Community and Events, but sorting options were limited. With this update, Organizers can now sort Exhibitors in Exhibitor views using any single-choice custom field.

What this means for you:

• More control: Quickly sort Exhibitors based on your chosen custom fields.
• Better visibility

We’re excited to introduce a feature that gives organizers more control when managing events across multiple branded applications within the same community: you can now set a default branded app.

This update goes beyond event creation. From now on, when transactional emails are sent from the Community level, any attendee clicking on links inside those emails will be automatically redirected to the correct app, the default branded app linked to that community.

What’s New

If a community has events connected to more than one branded app, you’ll now see a “Default Application” button next to the “Create Application” option.

By setting a default:

• All new events in that community are consistently linked to the right application.
• All transactional emails sent from the community will redirect attendees to the default branded app, ensuring a seamless participant experience.

How It Works

• When does the button appear?
  Only when at least two events in the same community are linked to different branded apps.

• What about existing communities?

  • If multiple apps are already linked but no default is set, nothing changes until you choose one.
  • If there are no conflicts, the current configuration stays the same.
• Can I unlink the community from the default app?
  No. Once a default app is set, the link becomes mandatory. You can, however, replace it with another application if needed.
• Do I always need at least one app linked?
  Yes, every community must remain linked to at least one branded application.

Why This Matters

For organizers, this feature delivers:

• Consistency – all new events are tied to the right branded app.
• Reliability – transactional email links always redirect attendees to the correct application.
• Efficiency – less manual configuration, fewer errors, and smoother event setup.

By setting a default branded app, you simplify event management while ensuring a seamless experience for your attendees.

It is important to have the ability to format text to create more attractive and impactful descriptions. With this new feature, you can now add text formatting to people's personal biographies on Studio and the Web Event App. 

This means participants can highlight important content and key points, making their profile more visually appealing and engaging. This feature will greatly benefit our users, especially attendees. With text formatting, they can make their profile stand out and capture the attention of potential connections. It's a great way to showcase their expertise, achievements, and unique selling points. 

To use this feature, simply go to the Studio or Web Event App and navigate to the participants' profiles. Edit the biography section, and you will now see a toolbar with various text formatting options such as bold, italics, underline, bullet points, and more. 

We're excited to introduce a dynamic new feature in the Homepage Builder: you can now use a video link as your media!

What’s new?

You can now embed a video directly into your event homepage banner, offering an engaging way to capture attention and communicate your event’s energy and value right from the start. 

How it works

When editing your homepage banner in Studio, simply:

1. Select the Video option under media type.
2. Choose your streaming platform.
3. Paste the video link in the Video field.
4. Add a short Alt text for accessibility and SEO.

You can customize playback behavior by toggling the following options:

• Autoplay video
• Loop playback
• Show controls (play, pause, etc.)

We’re excited to introduce a powerful update that makes navigating trade shows and exhibitions even easier for attendees.

From now on, when an ExpoFP map is embedded in your Event App, attendees can click directly on an exhibitor’s booth to instantly view the full exhibitor profile, without leaving the map or being redirected.

This integrated profile gives attendees immediate access to all exhibitor details, including:

• Basic information and company description
• Team members present at the event
• Available meeting slots
• Associated items and products
• Sponsored sessions and program participation

By keeping all exhibitor information accessible in one place, the map becomes more than just a navigation tool, it becomes a direct gateway to discovery and engagement.

For organizers, this means smoother onsite experiences, higher visibility for exhibitors, and increased attendee interaction with exhibitor content. Attendees save time, find the right contacts faster, and engage more easily during the event.

We’re excited to announce that Invisual maps are now available directly in Swapcard.

With this update, organizers can simply go to the Swapcard Studio, select Invisual as their map provider in a map view, and paste the map URL. In just a few clicks, a fully functional Invisual map view is created inside Swapcard, ready to use without additional setup.

For attendees, this means a seamless experience in the Event App. They can open the event’s Invisual map just like any other view, helping them easily navigate the show floor and locate exhibitors.

We’ve also added two-way navigation between Invisual map and Swapcard:

• From an exhibitor’s profile in Swapcard, attendees can jump directly to the exhibitor’s booth on the Invisual map.
• From the Invisual map, clicking on a booth lets attendees open the exhibitor’s Swapcard profile instantly.

The ability to access the selection page on mobile is now available. This update will make it easier for hosted buyer users to manage their preferences and find relevant matches on the go.

Previously, event participants were only able to access the selection page on desktop, limiting their ability to make changes or update their preferences. With this new feature, hosted buyer users can now access the selection page on their mobile devices, giving them the flexibility to make changes anytime, anywhere. They can customize their preferences by selecting 'must meet' and 'nice to meet' options, or 'exclude' a person they don't want to meet. This allows for a more tailored and precise selection of potential meeting matches.

In addition, users can filter the people list to find relevant matches. This feature will save time and help participants connect with the right people at the event. By filtering based on criteria such as industry, job title, or interests, users can easily find potential meeting matches and make the most of their time at the event.

When the selections are made, event organizers will generate the meetings, and once everyone is ready, these meetings will be visible inside the event participants' schedules. 

The ability to synchronize event participants' profiles between the Event App and the Studio is now released. This highly requested improvement will make managing and attending events even more seamless and efficient. Besides, it includes the ability to translate event participants' first name, last name, job title, company, and biography in multiple languages and alphabets.  

With this new improvement, all modifications made to a participant's profile in the Studio will be automatically reflected in the Event App, and vice versa. This means that you no longer have to worry about manually updating participant profiles in two different places. Any changes made to a participant's profile will be synchronized between the Studio and the Event App seamlessly.

Furthermore, event organizers can now ensure that all event participants' profiles are up-to-date and translated into their preferred language. This means that attendees from different countries and language backgrounds can easily navigate and engage with the event app without any language barriers.

Exhibitor can now plug their in-house or third-party lead capture (e.g., CRM-connected tools like Captello) directly into Swapcard. Scan a badge with your system, send the exhibitor ID + event ID + badge code within the Exhibitor API, and Swapcard creates the connection just like a scan in the Swapcard app, then returns the attendee’s contact details for instant routing.

Why exhibitors care

• One scanner, every event: Standardize across organizers and apps without changing your booth workflow.
• Speed to lead: Push contacts straight to your CRM, scoring, email sequences, or meeting tools.
• Consistent reporting: Every scan still creates a Swapcard-native connection for event analytics.
• Less training, fewer errors: Keep the tools your team already knows while preserving data quality.

What it does

• Mirrors Swapcard scans: The API behaves the same way as scanning a badge in the Swapcard Lead Capture app.
• Permission-aware: Only works when Lead Capture is enabled for your exhibitor in that event.
• Immediate contact data: Returns the attendee details you’d normally access via Swapcard.

How it fits your flow

1. Exhibitor member scans a badge with their existing lead tool.
2. Swapcard checks the Lead Capture permission for that event.
3. A connection is created in Swapcard for reporting and follow-up.
4. You receive the attendee’s contact details to route into your CRM or booking system.

Governance & privacy

• Respects the event’s Lead Capture settings and data policies.
• Follows the same rules, duplicate handling, and consent logic as the Swapcard app.
• Exhibitor remain responsible for managing PII within your connected systems.

Who benefits

• Multi-event brands standardizing a single capture process.
• Teams with deep CRM workflows that require instant, automated lead routing.

Getting started

• Ensure Lead Capture and Leads API are enabled for the exhibitor in the target event.
• Ask your technical team to connect your lead tool using the Exhibitor API (implementation details are in the developer portal).
• Test on a staging event, align CRM field mapping, and brief booth staff on the updated flow.