We’ve enhanced the People Export to include key financial data that provides a complete overview of each participant’s transaction.

The new export now includes:

• 💰 Total Cost – The total amount before any discount or promo code was applied.
• 💳 Total Paid – The amount actually paid by the participant after all discounts and promotions.
• 🎟️ Total Discount – The total discount amount applied to the order.
• 🏷️ Promo Code – The specific promo code (if any) used during registration.
• 🧾 Billing Details

How It Works

When exporting data from the Studio, you’ll now find these additional columns automatically included in your CSV export.
No setup is required simply export your attendee list as usual, and the new fields will be available for analysis and reporting.

As part of the improvements to the attendee profile, we now offer a new way for event organizers to define edition permission of basic profile fields.

By default, all fields stay editable (except the email address). However, event organizers are now able to take the responsibility to select which fields are editable by the users. Inside the Studio, go to Content > People > People Settings > Profile Edition and choose which fields need to be blocked as part of the event management. Careful, the settings are applied across all events within the community. 

These improvements won't only create a more effective event management for the event organizers, they will also end the discrepancies between the Studio and the Event App.

NB: No change on custom fields: organizer can still decide if they can be editable or not by users.

More precise segmentation for smarter campaigns

You can now target emails to exhibitors, or their members, who have or do not have access to certain premium features. This new targeting option can be combined with existing filters, allowing you to create more refined and powerful campaign audiences.

A powerful lever to drive adoption and sales

This enhancement brings multiple benefits:

• Encourage adoption of premium features already included in certain packages.
• Boost conversions through the Marketplace, now available in the Exhibitor Center, where exhibitors can directly purchase or subscribe to premium features such as Lead Capture or Lead Qualification.

By reaching out specifically to exhibitors who don’t yet have access to certain tools, you can highlight the value of these features and motivate them to upgrade.

A feature with multiple added values

With this new targeting capability, your email campaigns become more relevant and impactful. It helps you better segment your communications, promote premium features, and drive engagement and revenue across your exhibitor community.

Until now, organizers could list Exhibitors across their Community and Events, but sorting options were limited. With this update, Organizers can now sort Exhibitors in Exhibitor views using any single-choice custom field.

What this means for you:

• More control: Quickly sort Exhibitors based on your chosen custom fields.
• Better visibility

We're excited to introduce a dynamic new feature in the Homepage Builder: you can now use a video link as your media!

What’s new?

You can now embed a video directly into your event homepage banner, offering an engaging way to capture attention and communicate your event’s energy and value right from the start. 

How it works

When editing your homepage banner in Studio, simply:

1. Select the Video option under media type.
2. Choose your streaming platform.
3. Paste the video link in the Video field.
4. Add a short Alt text for accessibility and SEO.

You can customize playback behavior by toggling the following options:

• Autoplay video
• Loop playback
• Show controls (play, pause, etc.)

Participant data now lives in a single profile that can be edited from both the Event App and the Studio. No more back-and-forth or approval prompts.

Event participants' profiles between the Event App and the Studio are now synced. This highly requested improvement will make managing and attending events even more seamless and efficient. Besides, it includes the ability to translate event participants' first name, last name, job title, company, and biography in multiple languages.

What changed

• Single source of truth: The previous split between a user profile (editable by the participant in the Event App) and a community/event profile (editable by the organizer in the Studio) is gone.
• Edit from either side: Organizers and participants can update the same profile from their respective interfaces. Please note that now organizers can also define which fields are editable by users.
• No validation step: Participants no longer need to accept or decline organizer edits; updates apply immediately because it’s the same profile.

Multi-language fields

Translate key profile fields: first name, last name, job title, company, and biography; into multiple languages and alphabets so attendees can view profiles in their preferred language.

Why it helps

• Consistency: Everyone sees the same, up-to-date information across App and Studio.
• Less friction: Fewer steps for participants and fewer follow-ups for organizers.
• Global-ready: Multilingual profiles make discovery and networking smoother for international audiences.

How it works now

1. Open a participant’s profile in the Event App or the Studio.
2. Edit details and add translations where needed.
3. Saved changes are reflected everywhere because there’s only one profile.

Managing multiple emails can be a hassle, especially when it comes to community profiles and login. That's why it is now easier for event organizers to visualize both the primary, secondary (if applicable), and community profile emails for each user in the Studio. 

With this improvement, it is easy to find and view the two emails associated with a user's account inside the People tables or inside the Contact details page. This will bring more clarity to the participants' profiles management and make it simpler for event organizers to manage users' information. By being able to see all emails at a glance, event organizers can quickly identify and reach out to the right person without any confusion. 

• Primary account email used for log in and communications. 
• Profile email shown only to connections in the event app and used in exports.

You can now include a personalized QR code in any People email campaign in Studio. This makes it easy for attendees to receive their own check-in code directly in their inbox, perfect for event check-in and onsite engagement.

Adding a QR code to your email helps your attendees:

• Access the event quickly at check-in
• Use the QR code onsite for scanning into sessions or activities
• Keep their access info handy - right in their inbox
  
  

How to Add a QR Code to Your Email

1. Go to the Email Editor and open any People email campaign in Studio.
2. In the right panel, you’ll see a new block type: QR Code. Drag and drop it into your email like any other content block.
3. Configure the Block by adding optional text (e.g., “Scan this code at check-in”).
4. Configure the fallback text, in the event where there is no QR code available for a user.
5. Preview the Layout - by viewing the sample QR code with dummy data in the editor so you can check the layout and styling.
6. Send a Test Email to preview how the email will look.

Where the QR Code Comes From

The QR code shown to each recipient is pulled from their registration. The system uses different logic depending on the registration type:

1. Swapcard Registration

• The code is tied to the ticket the attendee registered with.
• If a code is created without having a ticket assigned, this code will be displayed in the email block.

2. External Registration

• The email will show the most recent QR code associated with the attendee.
  
  

Start Using It Today

Head over to Studio → People Email Campaigns, and try out the new QR Code block. It’s the easiest way to personalize your emails and help attendees get into the event faster.

New update to the Homepage Builder: Section Visibility Control!
This feature empowers organizers to fully tailor the homepage experience by defining exactly who sees what based on groups created in Studio and device types.

🧩 What’s New?

With this release, organizers can now:

• Manage group-specific visibility for each section on the homepage.
• Control whether a section is shown or hidden on desktop and/or mobile.
• Preview the homepage as a specific group to test visibility configurations.

You can now add a fully customizable FAQ section to your event Home page using the Page Builder. This new section type helps organizers address common attendee and exhibitor questions upfront, reducing repetitive inquiries and making event information more accessible.

Why it matters

The FAQ section empowers organizers to improve the attendee experience by proactively answering frequent questions right on the Home page. It's an ideal way to reduce support overhead and make event details easier to find.

Key Capabilities

🧩 Add it like any other section
Simply select the "FAQ" block from the Page Builder’s section options. It appears on your page immediately, ready to be edited.

📌 Starts with popular questions
To help you get started, the FAQ is pre-filled with commonly asked attendee during events questions, such as:

• “I can't find or access my ticket”
• “How do I connect to Wi-Fi?”
• “Will sessions be available on-demand?”

✏️ Full content control
You can edit, reorder, delete, or add new questions directly from the side panel. Each question includes a title and a detailed answer field. Updates are instantly reflected in the preview. And you can provide translations in more than 35 languages.

🧲 Dynamic content based on your event setup
If you’ve entered a support email in Studio, a helpful default question will appear: Still have questions about the event? Contact us at {{email}}

🔁 Share with Swapcard support
Enable the “Share my FAQ content with Swapcard” option to help our support team better assist your attendees. 

This addition builds on the new Home page builder released earlier, and is a great reason to start using it if you haven’t yet. It's an easy win for clarity, support efficiency, and attendee satisfaction. 🚀