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CONNECT · Audience engagement
a week ago

@Mentions Land in the News Feed: Make Sure the Right Person Sees It 📣

Attendees have always used the News Feed to thank a speaker, call out a great conversation, or tag the people they met at the booth. The problem: the person being talked about had no idea. Their name sat in plain text, buried in the feed, with nothing pointing them to it. Mentions fix that. Type "@", pick the person, publish, and they get a notification that takes them right to the conversation.

How it works

  1. Write a post or a comment. On the web event app, open Write a post in the News Feed, or reply to an existing post.
  2. Type "@" and start typing a name. A dropdown of matching event participants appears, each with their name and job title, and narrows as you type.
  3. Pick the person. Their name drops into your text as a highlighted mention.
  4. Publish. The mentioned participant receives a notification in the event app.
  5. They open it, and they're there. The notification takes them straight to the post, so they can react, reply, or reach out.

Key behaviors

  • People only. Mentions point to event participants: attendees, speakers, exhibitor team members, anyone with a profile in the event.
  • Posts and comments. Mention someone when you start a conversation or when you jump into one.
  • Mentions are clickable. Anyone reading can click a mention to open that person's profile, a one-click path from "who's that?" to a connection request.
  • One post, one notification. Mention the same person three times and they still get exactly one notification. Enthusiasm, not spam.
  • No self-pings. Mention yourself and nothing fires.
  • No match, no mention. Type "@" followed by text that doesn't match any participant and it simply stays plain text. No broken tags, no errors.
  • On by default, nothing to configure. Mentions are live on every event's News Feed. There's no setting to switch on, or off.

Why organizers will love it

A News Feed only feels alive when people talk to each other, not just at the room. Mentions turn one-way posts into conversations with a clear recipient: the speaker actually sees the thank-you, the contact actually sees the follow-up, and the mentioned person has a reason to come back into the feed and reply. That's more audience engagement on the posts you already have, plus a built-in bridge from the feed to profiles, and from profiles to networking.

💡 Pro tip: Get the ball rolling yourself. Publish a welcome post on day one that mentions your keynote speakers or session hosts. Each of them gets notified, most will jump in to reply, and attendees see what a mention looks like before they try their first one.

AICONNECT · Audience engagement
2 weeks ago

Sherlock Moves to a Side Panel: Always in View, Never in the Way 🕵️

On web, Sherlock was easy to miss and a little cramped — a small window that either got in the way of the page or hid where no one looked. Now it opens as a proper side panel that sits alongside your content instead of on top of it. Participants get their AI concierge exactly where they expect it, without losing sight of the session, exhibitor, or profile they're browsing.

What's new

Sherlock now lives in a dedicated side panel on the Web Event App and the Exhibitor Center. It's open by default the first time you land, so participants notice it without hunting for a button — and it's resizable, so everyone can set the width that suits their screen and reading habits.

Key behaviors & options

  • Open by default — on first load with no saved state, Sherlock is already there, ready to answer. No searching, no tiny launcher to spot.
  • Respects your choice — close it manually and it stays closed for the rest of the session, even on reload. Open-by-default only kicks in when there's no state yet.
  • Resizable panel — drag to adjust the panel width within a set range, so Sherlock never crowds the content you're actually working with.
  • Reading-direction aware — in left-to-right languages the panel sits on the right; in right-to-left languages (like Arabic) it flips to the left, matching the natural layout.
  • Persistent across surfaces — move between the Event App and the Exhibitor Center and Sherlock holds its open/closed state and your active conversation, with no reload or flicker. Your context follows you.
  • Mobile untouched — the native iOS and Android apps keep their current Sherlock experience; this update is web-only.


CONNECT · Audience engagement MANAGE · Event management & promotion
a month ago

Build Branded Button Navigation With Custom Images Only 🖼️

Your event home page is prime real estate for brand expression. Until now, when you uploaded a custom image for a homepage button, the platform enforced a label overlay — limiting how much visual control you had. With image-only homepage buttons, that constraint disappears.

Now organizers can display buttons as pure background images: no label, no overlay, just the branded visual your event deserves.

What's New

The Homepage Builder's Buttons block now offers a third Display Mode option:

  • Background image with Label — Your original choice; displays the image plus a button label
  • Icon with Label — Icon-driven navigation with accompanying text
  • Background image only — NEW; displays only the destination page's background image

When you select Background image only, each button shows exclusively the background image you've configured for its destination page — giving you total control over typography, spacing, and branding.

Why Organizers Will Love This

Homepage buttons are often the first interactive element attendees see. When they're constrained by mandatory labels, your design suffers. Image-only buttons unlock creative freedom — perfect for events where your visual identity matters as much as the navigation itself. Build a home page that's unmistakably yours.

💡 Pro tip: Use high-contrast, professionally designed images for your button destinations. Image-only buttons shine when the visuals do the talking — so invest in the photography or graphics upfront.

CONNECT · Audience engagement MONETIZE · Exhibitors & sponsorships
3 months ago

Showcase Your Best People and Sessions Right on the Homepage

Your homepage is the first thing attendees see — so why send them digging through directories to find the speakers worth meeting or the sessions worth booking? Until now, surfacing a curated list meant pointing people elsewhere. Two new Homepage Builder blocks fix that: People and Sessions. Hand-pick who and what shows up, order it exactly how you want, and let attendees tap straight through to a full profile or session detail page.

What's New

Two new blocks join the Homepage Builder lineup:

  • People block — showcase a curated, manually ordered list of attendees, speakers, or VIPs on any page.
  • Sessions block — spotlight the talks, workshops, or must-see moments you want front and center.




How It Works

Setup takes a minute, and it's the same rhythm for both blocks:

  1. In the Home Builder Editor, open the block list and add the People or Sessions block wherever you want it on the page.
  2. Open the block's side panel and head to the Content tab.
  3. Search the event's full people or session list, then select the entries you want.
  4. Drag and drop to set the exact display order — your manual order is what attendees see.
  5. Set a block title (required) and an optional description + CTA to frame the section.
  6. Done.

Key Behaviors & Options

  • Manual ordering wins — drag-and-drop sets the display order.
  • Search to build fast — type in the picker to filter a long people or session list down to the ones you need.
  • Title is mandatory, description and CTA are optional

Both blocks respect the rules you already rely on, so you never over-expose content:

  • Group & device targeting — in the Visibility tab, choose which groups and which devices (desktop, mobile) see the block. New blocks default to all groups, all devices.
  • Per-person and per-session permissions are honored — attendees only ever see the people and sessions they're already allowed to see, displayed in your chosen order.
  • Smart auto-hide — if none of the entries are visible to a given attendee, the whole block disappears for them. No empty headers, no awkward gaps.
  • One tap to the details — tapping a card takes attendees straight to that person's profile or that session's detail page.
CONNECT · Audience engagement MANAGE · Session AV production
3 months ago

Say Hello to Real-Time Session Reactions! 🚀

The Virtual Event Session Reactions feature helps you supercharge attendee engagement during live sessions without cluttering the chat. Attendees can now express how they feel in real time using a fixed set of familiar, Google Meet-inspired emojis. This provides an instant, lightweight feedback loop for speakers and organizers alike

Why You’ll Love It (Exhibitor & Organizer ROI)

  • Instant Engagement Signals: Give shy or busy attendees a low-friction way to participate. They can cheer, laugh, or show love without needing to type a single word in the chat.
  • Zero Configuration Required: No setup, no stress. Reactions work right out of the box and are enabled by default for all your live sessions.
  • Dynamic Visual Feedback: Watch your sessions come alive as floating emojis paint a real-time picture of audience sentiment, keeping energy levels high.

How It Works

During any live session, attendees will see a sleek, floating reaction tray. Clicking an emoji sends it instantly, creating a transient, animated display visible to everyone currently watching.

Supported Reactions (v1)

We've curated a versatile starting lineup of seven essential emojis to cover every vibe:

  • 👍 Approval / Agreement (:+1:)
  • 👏 Applause / Celebration (:clap:)
  • 💚 Appreciation / Love (:green_heart:)
  • 🔥 High Energy / Hot Topic (:fire:)
  • 😂 Humor / Amusement (:joy:)
  • 🎉 Celebration / Milestone (:tada:)

Key Capabilities at a Glance

  • Ephemeral & Streamlined: Reactions are beautifully transient—they pop up to capture the moment and disappear, keeping the interface clean and performance lag-free.

  • Expressive Freedom: Attendees can react multiple times or quickly switch emojis as the session topic evolves.
  • Organizer Control: While they work automatically out of the box, organizers retain the flexibility to optionally toggle them off behind the scenes if a more formal setting is required.

💡 Product Team Note: While the underlying magic is built, our UI/UX teams are currently polishing the final animated floating display to ensure it looks stunning on screens of all sizes. Stay tuned for the final visual rollout!

CONNECT · Audience engagement MANAGE · Session AV productionBeta
5 months ago

Master your schedule with the new Calendar View! 🗓️✨

The Calendar View helps you transform your "My Schedule" from a basic list into a dynamic, time-based layout. You can now visualize your entire event journey on a single, intuitive grid, making it easier than ever to manage your time and ensure you never miss a session you’ve registered for.

What’s New?

We’ve launched this Web-only MVP to give you a "quick win" for time management. This update introduces a visual way to track your personal agenda and see exactly how your day is shaped.

  • Toggle Your Perspective: Easily switch between the traditional List View and the new Calendar View using the icon in the page header. Your preference persists, so the app remembers exactly how you like to view your day when you return.
  • Live Time Tracking: A "current time" indicator line moves across your grid in real-time, so you can instantly see where you are in your schedule and how long you have until your next session. ⏱️
  • Conflict Transparency: If you’ve registered for overlapping sessions, they are displayed side-by-side. You get a clear view of your "double-bookings" so you can decide where to go on the fly.

How it works:

  1. Switch the View: Click the calendar icon on the My Schedule page to opt-in to the new layout.
  2. Navigate by Date: Use the simple date navigation at the top to jump between event days.
  3. Identify by Color: Use the side panel legend to quickly identify your session types and formats via our new color-coding system.

Why Event Organizers Love It:

  • Enhanced Time Management: Attendees can spot gaps in their schedule at a glance, encouraging them to explore more content.
  • Reduced Friction: By keeping everything on one horizontal plane, attendees feel more in control of their event experience.
  • Modern Web Experience: This V1 is optimized for the web, giving users a sophisticated "command center" view of their participation.

Note: This is a V1 Web-only release. We’ve focused this MVP on your bookmarked and registered sessions to meet the most requested needs first. We’re already looking ahead to expanding this view!

Ready to see your schedule in a whole new light? Head to the Web App and toggle on the Calendar View today! 🚀

CONNECT · Audience engagement
5 months ago

UI Improvement: Transparent Targeting Logic in Email Manager

The Email Manager UI update helps you eliminate targeting errors by visually aligning the interface with the platform's backend logic. You can now build your campaign audiences with the certainty that the "AND/OR" logic you see on your screen is exactly what will be executed when you hit send. ✉️

No more "phantom filters" or logical contradictions. We’ve cleaned up the interface to ensure that the relationship between User Groups and other criteria is clear, transparent, and easy to manage.

What’s New?

We’ve revamped the targeting experience to prioritize clarity and prevent the selection of unsupported logic combinations.

  • Logic Alignment: When you select Groups as a targeting criterion, the UI now locks the operator to "AND". This reflects the backend requirement and prevents the interface from misleading you with an "OR" option that doesn't apply to Groups.
  • Auto-Prioritized Layout: To make your filtering easier to read, the interface now automatically moves Group selection to the top of your criteria list. This hierarchy helps you see the "base" of your audience before adding secondary filters. 🏗️
  • Adaptive Controls: The "AND/OR" selector only remains active when you are using individual criteria that support flexible logic. If your setup includes Groups, the selector is smartly disabled to keep your data segments accurate.

How it Aids Event Management

Precise communication is the backbone of attendee satisfaction and exhibitor ROI. This UI improvement ensures:

  • Error-Free Segmentation: Avoid the risk of sending registration links or speaker briefings to the wrong audience due to misunderstood UI toggles.
  • Faster Campaign Setup: The "Group-first" layout allows you to quickly scan your targeting parameters and confirm your audience at a glance.
  • Reduced Friction: By removing options that don't function in specific contexts (like the "OR" logic for Groups), we’ve removed the guesswork from the user experience. 💡

UI & UX Enhancements

  • Visual Consistency: Updated the targeting criteria blocks to ensure the most important filters are always at the top of your view.
  • Contextual Tooltips: Added clarity to the targeting module so you know exactly why certain logic is applied to your specific filter combination.
  • Clean Logical Trees: Improved the rendering of nested conditions, making it easier to manage complex audiences for large-scale or hybrid events.
CONNECT · Audience engagement
5 months ago

Clear Session Registration Actions: Drive Agenda Engagement 📅✨

This update makes session registration clear and intuitive for attendees by replacing ambiguous actions with explicit calls to action. Instead of relying on a bookmark icon that can be misunderstood, attendees immediately see what to do and what happens when they register for a session. The result is less confusion, smoother navigation, and higher engagement across the agenda. 

How it works

When an attendee views a session, the interface clearly adapts to the session type and availability:

  • Limited-seat sessions

    • Attendees see a visible seat counter with clear color indicators such as “Only X seats left”.
    • A clear CTA button such as “Add to schedule” or “+ Add” on mobile is displayed.
    • Once clicked, the button updates instantly to “Added to schedule”, confirming registration.
    • If no seats are available, the CTA is removed and replaced with a “No seats left” message.
  • Unlimited-seat sessions

    • A simple “Add to schedule” button allows instant registration.
    • The label updates after the action, confirming success.
  • On-demand sessions

    • Attendees see “Save to bookmarks”, clearly differentiating on-demand content from live session registration.

Each scenario gives immediate feedback, so users always know their action was successful.

Value for organizers

For organizers, this improvement removes friction at a critical moment in the attendee journey. Clear actions reduce hesitation, lower support questions, and improve overall usability of the agenda. By guiding attendees with explicit buttons and confirmation messages, sessions are easier to discover, easier to join, and more likely to be attended. This directly contributes to higher satisfaction and stronger engagement throughout the event.


CONNECT · Audience engagement NURTURE · Community
6 months ago

New Community Home Page on Web

We’ve redesigned the Community Home Page on web to offer attendees a clearer, more modern experience from the moment they log in.

A More Modern and Polished Interface

The new home page has been visually refined to create a cleaner and more contemporary look. The updated design makes navigation smoother and more intuitive, helping attendees quickly understand where to go and what to explore. For organizers, this means your community space feels more professional and aligned with the standards of large-scale trade shows, congresses, and exhibitions.

Clearer Event Grouping

Events within the community are now grouped in a much more comprehensible way. Instead of navigating through scattered listings, attendees can easily browse and understand how events are organized.

Better Visibility for Suggested Events

Suggested events now appear more prominently on the home page. Attendees can instantly discover relevant events tailored to them, without needing to search.

CONNECT · Audience engagement MONETIZE · Exhibitors & sponsorships
7 months ago

Multi-Category Selection for Item Pages

Organizing content across multiple item categories is now simpler and more flexible. This update improves how item views are configured, giving organizers clearer control over what is displayed, without adding complexity.

What’s New

When creating or editing an item view, organizers can now select several type of items and sub-categories at once instead of being limited to a single category or an “All” option.

The previous dropdown has been replaced with a checkbox-based selection, where:

  • Each type of item and sub-category has its own checkbox
  • Everything is selected by default
  • At least one type of item must always remain selected

This makes category selection clearer, faster, and more precise, especially for events with complex item structures.

How It Works

  • Multiple category selection: Organizers can select one or several types of item  to include in the page.
  • Checkbox interface: Categories are displayed as a list of checkboxes, making selections easy to review and adjust.
  • No “All” category: The former “All” option has been fully removed to avoid ambiguity and improve clarity.

Seamless Transition for Existing Views

This enhancement makes item views more intuitive to configure while supporting the growing complexity of large trade shows, congresses, and exhibitions.