The redesigned My Contacts page in the event app (web and mobile) brings a more organized and powerful networking experience.

Track All Your Networking Activity: Alongside your event contacts, you can now manage received invitations and pending connection requests; all from a single, central location.

Simplified Navigation: Effortlessly switch between your event contacts, wider community connections, and complete contact list to stay on top of every interaction.

Cleaner, More Intuitive Design: A refreshed interface makes it easier to browse, sort, and manage your connections with clarity and ease.

As part of our continuous effort to improve our platform, we are removing the tags feature from Swapcard.

We are constantly improving and updating our product to provide you with the best experience possible. As part of this, we have made the decision to remove the Tags feature from our platform.

Why are we removing the Tags feature?

After careful consideration and feedback from our users, we have found that the Tags feature was not being utilized to its full potential. We believe that by removing this feature, we can provide you with a better usage and more streamlined experience on Swapcard.

What does this mean for you?

Don't worry, your scores and notes will still remain on your leads! This change is only affecting the Tags feature. We understand that tags can be a useful tool for organizing and categorizing your leads, however, we have found that our new qualification forms can do this job even better. Tags already assigned to some contacts will remain available for several months in the Leads Export file. 

How can you qualify a lead without tags?

With our new qualification forms, you can easily add specific attributes and information about your leads to help you better understand and categorize them. This will not only make it easier for you to identify and follow up with qualified leads, but it will also provide a better experience for your potential clients.

This modification will be live on February 11th, 2025. 

We are happy to introduce a new feature that allows you to synchronize your event calendar with Google Calendar. This feature ensures you never miss a session or meeting by seamlessly integrating your schedule with Google Calendar.

Key Benefits

1. Automatic Sync: Automatically sync all your registered sessions and confirmed meetings with Google Calendar from the "Settings", but also from "My Schedule" and "My Meetings" tabs on the "My Event" page.
2. Real-Time Updates: Any changes or updates to your sessions or meetings will be reflected in Google Calendar in real-time.
3. Enhanced Availability: Check your availability quickly and easily, ensuring you can plan and manage your time more efficiently.

This new synchronization feature ensures you stay organized and never miss an important session or meeting. Start syncing today and enjoy seamless integration with Google Calendar!

PS: You need to use the Web Event App to connect Google Calendar with your Swapcard account, then all sessions and meetings will be synced.

Exhibitors AI Recommendations carousel is now live on the Mobile App! This new addition will enhance your experience and make it easier for you to connect with the right exhibitors at events.

As you may already know, Swapcard uses artificial intelligence to match attendees with exhibitors based on their interests and preferences. With the new AI Recommendations carousel, this process is now even more convenient on your mobile device. The carousels will appear on your exhibitor page, making it easy for you to browse through the recommended exhibitors and their profiles.

We understand that time is of the essence during events, and finding the right exhibitors can be overwhelming. With our new AI Recommendations carousels, we aim to simplify the process and help you make meaningful connections. This feature will be available on both iOS and Android devices, making it accessible to all our users. The event organizers can always hide this carousel from the page if necessary.

A brand new design for the AI recommendations feature is coming. Our team has been working to enhance your user experience and we believe this new design will do just that.

The new design for the AI recommendations feature brings a fresh and up-to-date UI that is not only visually appealing but also provides clear and easily visible information. We understand that time is of the essence for our users, and with this new design, you can quickly find relevant recommendations that will help you make the most out of your Swapcard experience.

As a reminder, the AI recommendations feature includes carousels, making it easier for you to browse through the suggested content. This will save you time and effort in finding the right sessions, exhibitors, and attendees that match your interests. Additionally, we also have the My AI Recommendations page where you can view all your personalized recommendations at once. This further enhances your networking and learning opportunities.

A new meeting description field is to be added to our meeting request feature, making it easier for you to communicate important details with your meeting participants.

With this new feature, besides the optional chat message, you can now specify locations, agendas, or any other meeting specificities in the meeting description. This will not only help you to better organize your meetings but also boost your acceptance rate by providing your participants with more information about the meeting.

The meeting description field is only accessible by the meeting organizer and can be added or edited at any time before the meeting takes place. This ensures that all participants are on the same page and have a clear understanding of the meeting's purpose and objectives.

We understand that every meeting is unique and may require different information to be shared with participants. That's why we have made the meeting description field customizable, allowing you to tailor it according to your specific meeting needs.

To add or edit the meeting description, simply go to the meeting page or request a meeting, and click on the "Edit" button next to the description field. You can then type in your meeting details and save the changes. The meeting description will then be visible to all participants.

In line with our mission to simplify lead management and empower exhibitors with better tools, we are introducing a new dedicated tab on our Exhibitor Center. This update brings greater visibility to two essential features:

• Leads Export: Easily download and manage your leads for a more streamlined follow-up process.
• Exhibitor API: Seamlessly integrate our platform with your existing systems to unlock powerful data synchronization capabilities.

These enhancements are designed to make managing your leads faster, more efficient, and intuitive. Explore the new tab and take your exhibition experience to the next level!

To enhance the experience of Exhibitors and maximize their opportunities, we are thrilled to announce a groundbreaking feature in our Exhibitor Center: AI recommended Leads based on attendees' interactions.

Our new feature harnesses the power of data analytics and artificial intelligence to provide exhibitors with personalized leads recommendations. By analyzing leads' interactions within the app, such as booth visits, inquiries, and engagements, we curate a list of potential leads tailored to their interests and objectives.

Furthermore, the Recommended Leads Dashboard enables lead assignments to team members, improving follow-up and team collaboration.

How does it work? 

As an exhibitor, you just need to go to the Exhibitor Center > Leads > Recommended Leads. 

Here, you will have a list of potential leads you should connect with, along with their interaction score. The interaction is calculated based on the lead's interactions made with this specific exhibitor. 

Several details are available by clicking on the lead, like interactions details and the lead profile. All this information makes the leads management smoother and creates opportunities to engage in discussion with these interested potential contacts! 

Finally, filters and team assignments are here to simplify onsite event management and allow you to spend your precious time networking and connecting with Leads! Click on the 'assign to' column and select the team member you want to assign to this lead. The team members will then manage their accounts and focus on specific networking areas. 

NB: This feature is a paid add-on, included in the Advanced and Ultimate Exhibitors packages.

Need to adjust your schedule on the go? Now you can easily reschedule meetings from your mobile, ensuring you never miss out on important connections, even when plans change.

• Enhanced Networking Opportunities: By providing the ability to reschedule, you open up more opportunities to connect with the right people at the right time, optimizing your event experience.
• Streamlined Event Management: Managing your meetings is now more convenient than ever. With this added flexibility, you can adapt your schedule to maximize your productivity and make the most out of every event.
• Seamless Mobile Experience: This feature is designed to integrate smoothly into your mobile app experience, making it intuitive and effortless to manage your meetings on the fly.

With this update, we’re empowering you to take full control of your event agenda, ensuring that you can network effectively and make meaningful connections without missing a beat.

We understand that networking is a crucial part of any event. That’s why we’re continually advancing our AI technology to offer you the best recommendations, ensuring you don’t miss out on the most important attractions and opportunities during events.

We’re excited to announce a significant improvement: the My AI Recommendations section is now exclusively available on a dedicated page. This new feature is easily accessible from the main menu, making it more visible and convenient for all participants to explore.

Notice that this feature is available on the Web Event App only.

📖 Want additional insights? Check out our Help Center article here.