Closed captioning is now available for all Swapcard streams and simu-live pre-recorded sessions.

A new button (CC) is shown within the player in the event app, whether it is a Swapcard stream or a simu-live pre-recorded session

There are two types of closed captioning being added to Swapcard streaming (RTMP) and pre-recorded sessions using video upload.

Basic Closed Captioning: Auto-generated standard quality subtitles, English language only. This is set by default on the player in the event app. Users can enable it at no extra cost by pressing the CC button embedded in the player.

Professional Closed Captioning: A powerful AI tool supported by a professional to monitor each session and provide high quality subtitles. The closed captioning professional will be correcting the live closed captions provided with no delay, for $290 per hour. We require at least 3 days advanced notice in order to assign a closed captioning professional to your session. Specific words can be submitted to teach the AI and assist the professionals to be 100% accurate with the closed captions.
NB: Translations are available in 28 languages for on-demand and pre-recorded videos. For live session, only English is available for now.

CC will be shown on both the Web platform and mobile apps. It will also be provided in the Studio app’s preview window.