As an event organizer, you now have more flexibility in managing paid ticket registrations, ticket changes, and payment requests. This guide will walk you through the new features that allow you to register attendees for paid tickets, switch ticket types, and handle payments efficiently.

Registering an Attendee for a Paid Ticket

You can now register an attendee for a paid ticket and send them a payment link to collect the amount due. Here’s how it works:

• When you select a paid ticket for an attendee, the balance for the ticket will be reflected as “Balance Due” in the financial summary.
• The Payment Status will be marked as “Balance Due” until the attendee completes the payment.
• The paid ticket will be visible under the Event Tickets section of the registration tab for the user.
• You will have the option to “Send the Payment Link” to request payment.

Changing a Ticket from Free to Paid

If an attendee initially registered for a free ticket but now wants to upgrade to a paid ticket, you can update their registration and request payment seamlessly:

• The ticket change will be reflected in the financial summary.
• Any previous transactions (if applicable) will be displayed.
• The new Balance Due will be updated accordingly.
• The Payment Status will remain “Balance Due” until the payment is completed.
• You can send a payment link to the attendee to collect the amount due.

Changing a Paid Ticket to Another Paid Ticket

Sometimes, an attendee may wish to switch from one paid ticket to another. This process is now smoother:

• The change in ticket type will be updated in the financial summary.
• Any previous transactions related to the original ticket will remain visible.
• The Balance Due will be adjusted based on the new ticket price.
• If the new ticket is more expensive, the Balance Due will reflect the additional amount owed.
• If the new ticket is cheaper, the financial summary will reflect an overpayment, and you will have the option to process a refund for the difference.
• The Payment Status will be marked as “Balance Due” until payment is completed.
  
  

Assigning a Sold-Out Ticket After Undoing a Cancellation

If you undo a cancellation for an attendee who was previously registered for a ticket that is now sold out, the system will handle this automatically:

• The total ticket limit will increase by 1 to accommodate the reinstated registration.
• You will be informed that this ticket type was sold out and that the limit has been adjusted.
• Only organizers can assign a sold-out ticket, while general users cannot register for a ticket that has reached its limit.

With these enhancements, managing ticket registrations and payments is now more efficient, ensuring a smoother experience for both organizers and attendees!