Organizers have the capability to prompt users to complete their registrations
Organizers can now encourage users to finalize their registrations by sending them an email through Studio.
What is the process for doing this?
Complete your registration emails can be sent to users who have abandoned their event registration forms, leaving them in an incomplete status. This email can be sent from two different places within the Studio application:
1. Email section in Studio - by activating the "complete your registration" email. This is a one-time email, meaning it won't be sent repeatedly to new users who abandon the event registration form. The organizer needs to enable this type of email and set a specific date for sending it. Any user who has an abandoned registration at that time will receive a "complete your registration" email, allowing them to resume the registration process by clicking the link in the email.
2. People list in Studio - by selecting the individuals who should receive this email. The organizer can select all users with abandoned registrations, or specific individuals, and send them an email with a link to complete their registration by clicking the "Send link to complete registration" button.
Upon the receipt of this email, users can finish their incomplete registration forms by clicking on the provided link. Users with incomplete registartion forms also have the ability to delete all data associated with their incomplete registration from Swapcard entirely.