In adherence to GDPR regulations, users who abandon their event registration forms will be granted the ability to permanently erase all data associated with their unfinished registration from Swapcard.

How will this work?

Should a user initiate an event registration but not complete it they will receive an email from Swapcard informing them that their incomplete registration has led to data storage. Within this email, users will find the option to either resume and complete the registration or to delete their registration data from Swapcard entirely.

Additionally, users can request the deletion of data related to their incomplete registration directly from the email sent to them when they wish to finalize their previously abandoned event registration.

To enhance organizers' management of abandoned registrations, Studio will offer an email template. Organizers can utilize this template to prompt users to finalize their registrations at a convenient time. Ensuring compliance with legal obligations, this email will include a legal disclaimer granting users the option to delete their data linked to incomplete registrations.