a month ago
Request Payment from Swapcard Registrations at any time
Organizers have the ability to send a payment request directly from Studio to collect on unpaid balances.
With the goal to efficiently receive payment – while viewing a registration organizers can easily identify whether a balance remains unpaid. When the status indicates 'Balance Due,' organizers can swiftly send a link to the registrant allowing them to settle their outstanding amount.
This seamless process can be initiated directly from Studio by following these steps:
- A 'Send payment request' button will appear next to the outstanding balance in the transactions section, exclusively when the payment status reads 'Balance Due
- Upon clicking this button, an email containing a payment link will be promptly dispatched to the user
- Once the email is received in one-click the user will be taken to a page to input their credit card details and pay their remaining balance
- Once the payment is successfully processed, the payment status in Studio will transition from 'Balance due' to 'Paid'
📖 Curious to dive deeper? Explore our Help Center article here.